Returns

Thank you for shopping with Salt & Pepper!
We hope you will LOVE your order from us, but if for some reason you don't- we accept returns/exchanges under the following conditions.
If you have any questions/concerns, please reach out to saltandpepperknox@gmail.com
RETURN POLICY

 Returns must be made within 14 days in order to receive a refund. After 14 days a store credit will be issued. 

Merchandise may be returned within 14 days from the date the order is received. All returns must be done within 14 days in order to receive a refund. Any items received after the 14 days will get store credit. The store credit amount issued will be what you paid, no shipping will be refunded. 
  • Please note: All items bought on sale are FINAL SALE
    These items CANNOT be returned for store credit! 
  • Jewelry, Bras, Accessories, and Gift Certificates can NOT be returned or exchanged. 
  • All merchandise must be returned in a saleable condition (unworn, unwashed, unaltered, smoke free condition with the original tags attached - also, NO makeup, dog hair, or deodorant stains).

All returns not in compliance with the above conditions WILL NOT be accepted and will be returned to you at your expense.

 

Please mail returns to

3024 Tazewell Pike Knoxville, TN 37918

 

EXCHANGES
Our Inventory is constantly changing but exchanges can be requested. We will perform the exchange if the item requested is in stock at the time. If it’s out of stock, an exchange or store credit will be issued. 
HOW DO I GET STORE CREDIT?
Store credit will be issued via email as a gift card and is Final Sale
 
*Damaged items must be reported within 3 days of receiving!*